Welcome to Freshslice Pizza. These Terms and Conditions ("Terms") govern your use of the Freshslice Pizza website, mobile application, and services (collectively, the "Services"), operated by Freshslice Pizza Ltd. and its affiliates ("Freshslice," "we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
We may modify these Terms at any time. The updated Terms will be posted on our website with the "Last Updated" date revised accordingly. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
You must be at least 13 years old to use our Services. If you are under 18, you must have permission from a parent or guardian to use our Services, and they must agree to these Terms on your behalf.
Some portions of our Services may require you to create an account. When you register for an account, you agree to:
We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or outdated.
When using our Services, you agree not to:
By placing an order through our Services, you agree to:
All prices are shown in Canadian dollars and are inclusive of applicable taxes. Prices, products, and offers may vary by location and are subject to change without notice. We reserve the right to limit quantities, correct pricing errors, and modify or discontinue products.
The availability of menu items may vary by location. We make reasonable efforts to ensure that our menu information is accurate, but we do not guarantee that all displayed items will be available at all times.
We accept various payment methods, which may include credit cards, debit cards, and other electronic payment methods. By providing payment information, you represent and warrant that:
We use third-party payment processors to process payments. Your use of these payment services is subject to their terms and conditions and privacy policies.
After placing an order, you will receive an order confirmation via email or within the app. This confirmation does not guarantee that your order has been accepted. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
If your order is canceled, we will notify you and refund any payment made.
Delivery times are estimates and may vary based on factors such as traffic, weather conditions, order volume, and your location. We are not responsible for delays that are beyond our reasonable control.
Delivery is subject to:
All content on our Services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and the compilation of all content, is the property of Freshslice Pizza or our licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include:
Any use of our Services or content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
The Freshslice Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Freshslice Pizza or our affiliates or licensors. You may not use these marks without our prior written permission. All other names, brands, and marks are used for identification purposes only and may be the trademarks of their respective owners.
Our Services may allow you to submit content, such as reviews, comments, feedback, or suggestions ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
You represent and warrant that:
You agree not to submit User Content that:
We reserve the right, but not the obligation, to monitor, edit, or remove any User Content at our sole discretion.
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE CONTENT OR SERVICES PROVIDED.
TO THE FULLEST EXTENT PERMITTED BY LAW, FRESHSLICE PIZZA, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, OUR SERVICES OR ANY CONTENT THEREON.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES EXCEED THE AMOUNT PAID BY YOU FOR YOUR MOST RECENT ORDER, OR, IF YOU HAVE NOT PLACED AN ORDER, ONE HUNDRED CANADIAN DOLLARS (CAD $100).
THESE LIMITATIONS WILL APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
While we make efforts to accommodate dietary restrictions and allergies, we cannot guarantee that our products are free from allergens or other ingredients that may cause adverse reactions. If you have severe allergies or specific dietary restrictions, please contact the restaurant directly before placing an order.
You agree to indemnify, defend, and hold harmless Freshslice Pizza, its affiliates, franchisees, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
These Terms and your use of our Services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.
Any dispute, controversy, or claim arising out of or relating to these Terms or our Services shall be settled by binding arbitration in accordance with the rules of the Canadian Arbitration Association. The arbitration shall take place in Vancouver, British Columbia, in English, and the arbitral decision may be enforced in any court.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
YOU AND FRESHSLICE PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
These Terms, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and Freshslice Pizza regarding your use of our Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning our Services.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms at any time without notice or consent.
We will not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond our reasonable control, including but not limited to acts of God, labor disputes, or other industrial disturbances, electrical or power outages, utilities or telecommunications failures, earthquakes, storms, or other elements of nature, pandemics, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.
Any notices or other communications provided by us under these Terms will be given by posting to our website or by email to the address you provide. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.
If you have any questions about these Terms, please contact us at:
Freshslice Pizza
Studio 00 Thomas Glens
North Harleyfort, M20 1BT
Canada
Email: [email protected]
Phone: +44 898 271 2854